This Shipping Policy applies to all orders placed on https://weddingconfetti.shop for merchandise including short‑sleeve wedding gowns, formal gowns, dresses, wedding dresses, cheongsams, maxi dresses and all other bridal and special‑occasion apparel products sold within our store. This document outlines our order‑processing workflow, shipping offers, delivery timelines, tracking information, customs responsibilities and related shipping terms. Should you have any shipping‑related questions, please reach our support team via email at info@weddingconfetti.shop. By completing a purchase on our website, you fully accept all terms set forth in this Shipping Policy.

All submitted orders will undergo verification and processing before dispatch. Orders are generally processed within 1‑3 business days upon successful payment confirmation. Business days exclude weekends and public holidays. Orders placed on weekends or official holidays will begin processing on the next available business day. Custom‑made bridal apparel may require additional processing time as stated on respective product pages. During peak wedding seasons, promotional sales or high‑volume order periods, processing time may be slightly extended. If your order encounters significant processing delay, we will notify you by your registered customer email. We do not guarantee immediate dispatch for newly placed orders.

We proudly provide free standard shipping for all eligible orders. No minimum purchase value is required to qualify for our free‑standard‑shipping service. Free shipping covers standard delivery service only; expedited or express shipping services, if available at checkout, will incur additional shipping fees payable by the customer.

Shipping charges for expedited options will be clearly displayed on your checkout page before you complete payment. Free shipping applies only to delivery freight costs; it does not cover import duties, customs taxes, brokerage fees or any other destination‑country‑imposed surcharges for international shipments.

All delivery timelines below are estimated and are not legally guaranteed delivery dates. Actual delivery may fluctuate due to carrier workload, customs clearance procedures, weather disruptions, public holidays or other events outside our direct control.

Please note international shipments require extra time for customs inspection, which may prolong total delivery duration. All bridal and special‑occasion items such as short‑sleeve wedding gowns, formal gowns, dresses, wedding dresses, cheongsams and maxi dresses follow identical shipping procedures. Bridal gowns and formal garments are carefully packed with garment bags and protective wrapping to prevent wrinkling and damage during transit.

Once your package leaves our facility, we will send a shipment‑confirmation email containing your unique tracking number and tracking link to your order‑registered email address. Tracking data may take up to 48 hours to synchronize and show updated movement information on carrier systems. You may monitor your parcel status with the provided tracking link. If you cannot locate your shipment confirmation email, check your spam folder or write to info@weddingconfetti.shop to request your tracking details.

You must provide a complete, accurate and valid shipping address when placing your order. We are not liable for non‑delivery, mis‑delivery or returned parcels caused by incorrect, incomplete or outdated addresses provided by customers. If packages are returned to us as a result of invalid customer‑supplied delivery information, the customer will bear the cost for reshipping the goods. Address modification requests must be submitted to info@weddingconfetti.shop before your order is shipped. We cannot adjust delivery addresses after parcels have been handed over to shipping carriers.

We ship to supported destinations available at checkout. For cross‑border international orders, import duties, customs fees, value‑added tax and any related local government charges are the sole responsibility of the recipient (customer). These fees are not included within our free‑shipping benefit. Customs authorities in your destination country may collect these charges upon parcel arrival. We have no control over these charges and cannot predict their amount. Refusal to pay customs charges may result in package abandonment or return, and associated costs will rest with the purchaser.

If your tracking information shows a package has been delivered but you have not received your goods, please first check with household members, building management, nearby neighbours and local courier drop‑off locations. Then contact our support team at info@weddingconfetti.shop within 14 calendar days after marked delivery date for further investigation. For packages damaged during transit, please submit clear photographic evidence of damaged packaging, garment condition together with your order number within 7 days of receiving your parcel, following the rules described in our Return & Refund Policy. Photos should capture full views of bridal gowns, cheongsams or formal dresses as well as original garment bags and outer packaging. We will assess each incident case‑by‑case.

We will not be held accountable for shipment delays or non‑delivery caused by events beyond our reasonable control, including natural disasters, pandemic restrictions, carrier service suspension, labour strikes, customs hold‑ups and other force‑majeure situations. Under such conditions, we may extend processing and delivery timelines, offer partial refunds or permit order cancellation as appropriate.

If you wish to cancel your order, you must send your cancellation request to info@weddingconfetti.shop before your parcel is dispatched. Once an order has been shipped, cancellation is no longer possible, and you will need to follow our official return procedure after receiving your items. Custom‑made bridal orders cannot be cancelled once production work has commenced.

We retain the right to update or modify this Shipping Policy at any time. Any revised version will be published on https://weddingconfetti.shop. Your continued purchase and use of our online store constitutes acceptance of the updated shipping terms.

For any inquiries about shipping times, tracking, delivery issues or this Shipping Policy, please email us at info@weddingconfetti.shop.